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What is Ticket Service?


Ticket Service offers a 48 hours (Mon-Fri, business days) turnaround time (48-96 during new year season), upon correct submission of information via the short and easy-to-use guided forms on this site. Please kindly let us know the problems you have met while purchasing from us by selecting the following question types


Tell us what your question is about?


Questions regarding current orders including item and address changes.


Payment Issue

Payment issues or application of credits, coupons, and gift cards


After Received

DOA,defective, missing, or wrong items received.



Questions regarding account problems or E99 points or affiliate programs.